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“A Strategy, no matter how beautifully crafted, has to be executed by and with the people. Therefore, Invest in the people. Communicate the vision and strategy to them. Give them the opportunity to demonstrate how their day-to-day activities contribute to the organisation's strategy”
― Benjamin Kofi Quansah, CGMS

“You may create a inspirational & visually resplendent strategy map but without accountability its value is specious”
― Paul R. Niven, Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results